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08 Nov 2010  
DeaconFrost

Windows 7 Ultimate x64 SP1
 
 

You are doing the proper first step, which is to back up the data. Then, run some of the OEM diag tools, such as the ones from Western Digital, if it is a Western Digital....etc. Then, if you get any failure codes, and the retailer isn't going to help you with an instant replacement, go right to the maker of the drive. If it was purchased inside of a pre-built computer, then they are your only option.
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