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09 Dec 2010  
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit

Open Outlook. Tools open drop curtain until Options appears. It rolls down on mine at the very end edge. A pain. Then click Options.

Click Mail Format Tab. Message Format section at top of tab there is a selection curtain
Check the pic below.

Check the box I circled in yelllow only.
In the curtain select HTML.
Click Okay at the bottom.

I had to do this to mine. Rich text only showed text.

Hope that takes care of it.
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