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13 Dec 2010  

Windows 7 Ultimate SP1 / 10 Pro x64

Start Firefox in Safe Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
  • Don't make any changes on the Safe mode start window.
See Troubleshooting extensions and themes and Troubleshooting plugins
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
  • Use "Disable all add-ons" on the Safe Mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
You can read more here
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