Hi Ken, i did find this page before but i didn't think it was relevant as i am not connected to the internet using the msn network and i should be able to use gmail's smtp server. i can't really test with msn's smtp server as i do not have a username and passord anyway. in some ocasions i get the same error description but with error id 0x800C006F but i still can't find any useful info about it.
the instruction page on gmail doesn't help much either. it just shows the correct settings and i checked several times to make sure i have everything setup correctly.
btw, i forgot to mention before that i am using wml 14.0.8064.0206 and that i have IE disabled from windows features. it shouldn't make any difference but maybe i should try to enable it again.
thanks for replying Ken, let me know if you have any more suggestions.