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03 Jan 2011  

Windows 7 Ult, Windows 8.1 Pro,

The following procedure can sometimes fix this problem.
Click on the Windows 7 Start button.
Type Cmd in the Start Search text box.
Press Ctrl-Shift-Enter keyboard shortcut to run Command Prompt as Administrator. Allow elevation request.
Type netsh winsock reset in the Command Prompt shell, and then press the Enter key.
Restart the computer.
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