Thread: debugging help
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01 Feb 2011  

Win 8 Release candidate 8400

Quote   Quote: Originally Posted by soundesciple View Post
Hi People,
first post here, can anyone help me with this mini dump file i don't know how to fix my windows symbols so thought it would be easier to ask for help.
been having a few BSOD lately.

I'm running win 7 ultimate x64 retail

Two problems

1-the remnants of symantec.

2-your 6 years old raid driver accelerator (siwinacc.sys)

I would use symantecs tool to remove the bits

Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support

and update or remove the 6 year old driver

Since the actual BC is hardware read here

Your .dmp file shows a stop error of 0x124 which is a general hardware error .. A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress. You can read more on this error and what to try here... Stop 0x124 - what it means and what to try


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