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13 Mar 2011  
MISTY

windows 7 64-bit home basic
 
 
bluescreen problem

hey everybody.....i am having the BLUESCREEN PROBLEM with my laptop...it has win-7 64-bit home basic OS....my laptop has shut itself down in the middle of work 6-8 times...not to forget mentioning that it restarts sometimes when i try to shut it down....all this has happened erractically...no pattern as such..the problem signature is below...help me out...how serious is this and why has this happened?

also i have attached minidump files with the prob ...might be of some help


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.2
Locale ID: 1033

Additional information about the problem:
BCCode: fe
BCP1: 0000000000000008
BCP2: 0000000000000004
BCP3: FFFFFA8004AD9760
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\030811-23556-01.dmp
C:\Users\TM\AppData\Local\Temp\WER-59982-0.sysdata.xml

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