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07 Apr 2011  
Joan Archer

Windows 7 Ultimate SP1 32 bit/Windows 10 64bit
 
 

As Mike says you can't make any system bullet proof. Have you sat down with her and gone through her set up explaining the benefits of keeping the system up to date and not clicking on everything in sight.

What OS is she using, if Windows 7 why not suggest she joins this forum so people can help her get the best out of her system without putting it in danger of catching any nasties floating around.
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