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25 May 2011  
Golden

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Hi,

Type EventViewer in the Start Orb, search box, and then select it from the list that appears. Under Windows Logs > Application, have a look to see if any of the entries listed might correspond to the attempted installation.

Let us know if you need more help.

Regards,
Golden
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