STEP TWO - Make sure the Iomega Hard Drive is formatted for use with Windows
Some Iomega Hard Drives ship formatted for use with Mac OS and must be reformatted for use with Windows. This includes most Iomega Desktop and Portable Hard Drives that have FireWire and USB connections, the MiniMaxHard Drive, the Iomega UltraMax Hard Drive, and the eGo™ Helium Portable Hard Drive.
you have one of the drives listed above, follow the formatting instructions under Answer ID 16551
. If the drive is still not detected, return to these instructions (Answer ID 1235) and continue with STEP THREE.
you do not have one of these drives, continue to STEP THREE.
STEP THREE - Manually assign a drive letter to the Iomega Hard Drive
- Right click the Computer or My Computer icon and select Manage.
- Click the plus (+) sign next to Storage if it is not already expanded.
- Click Disk Management.
- Right click the icon for the Iomega Hard Drive and click Change Drive Letter and Path.
NOTE: Windows may report the Iomega Hard drive as a generic Local Disk and a non-Iomega drive string may be present. For more information, please go to Answer ID 1966.
- Click the Edit button
- Next to Assign a drive letter, select an unused drive letter from the drop-down menu.
- Click OK.
- A message appears that states 'Changing the drive letter of a volume may cause programs to no longer run. Are you sure you want to change the drive letter?'
- Click Yes.
- Restart the computer.
- Double click the Computer or My Computer to see if the Iomega Hard Drive is detected.
If the Iomega Hard Drive letter appears, you can now use the drive.
If the Iomega Hard Drive is still not detected, continue with the next step.