i manually downloaded from microsoft the kb976932 x64 a 903mb file thinking i could manual install now instead. however the 0x80070005 error came up after about 20 minutes of the install. i restarted and turned off all anti virus/firewalls etc and retried but i'm now stuck with the same error message. sorry if i've tried too many things at once... !
if anyone has any advice on any of the issues i've mentioned or new things i can try then pls let me know!!