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19 Aug 2011  
JamesOh

Windows 7 Professional 64bit
 
 
System not booting. HD failure... ?

Hi. Apologies if this is in the wrong forum.


So, a few weeks ago my computer froze up and crashed suddenly. None of the diagnostics tools available on start up nor system restore seemed to do anything. I was able to get on in Safe Mode or Last Know Good Configuration but I would only be allowed on for a few minutes before everything became extremely sluggish and then finally froze. I attempted this several times with the same results.


Soon even this stopped working and I got a BOOTMGR MISSING error. I ran the install disc and selected the Repair System option. It supposedly found some errors, but upon restarting nothing seemed to be fixed. I ran it again, this time with it finding no issues. I clicked through anyway, which left the System Recovery Options dialogue on the screen. It says to select an operating system to repair but does not list any. I clicked through again anyway and then ran the Startup Repair Utility. It told me it could not repair the problem. I ran it again with the same result but copied down the problem signatures:



Problem signature:
Problem Event name : StartupRepairOffline
Problem Signature 01: 0.0.0.0.
Problem Signature 02: 0.0.0.0.
Problem Signature 03: unknown
Problem Signature 04: 0
Problem Signature 05: Unknown
Problem Signature 06: 1
Problem Signature 07: Unknown
POS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033


(Sidenote: I didnít copy down the problem signatures the first time, but they did say something about a BOOTMGR issue that didnít appear on the second run.)


Additional strange detail: The system will often freeze at the first HP splash screen. If I power everything down and wait a few minutes before another attempt it seems to work. It seemed like it may be related to aforementioned sluggishness/freezing.

I could attempt to reinstall Windows but Iím starting to think itís not a hard drive issue. Everything is pretty much backed up, though, so Iím willing to do that if it seems like that might solve the issue.


Sorry for the vague and quasi-random nature of a lot of this. I donít have some of the system specs because I canít really get on the computer to get them. I will try to supply any information you may need.

Thanks,

-James
My System SpecsSystem Spec