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31 Aug 2011  

Win 8 Release candidate 8400

Quote   Quote: Originally Posted by levitt View Post
no. the BSOD started the first day i used the PC. did add Norton very soon but BSOD's were already a problem. i remember thinking Norton 360 might solve the issue with it's "pc optimization" stuff. i noticed no increase or decrease in crashes after Norton install. same would apply to the hard drive add and graphics card add.

although it may sound stupid coming from someone who knows near nothing about computers....i can't see norton or my hard adds being the problem here. it just doesn't make sense since the issue's were present before the changes were made. especially the advise to remove the hardware (which was installed much later and after *many* BSOD occurrences).

i know you guys are really good at what you do and mean no disrespect. it seems i don't have enough info for you to nail this down. don't know what else to do at this point.
Understood and I agree with you. No disrespect taken. I prefer helping people who think for themselves as it usually helps in getting them fixed.

So if the BSOD's were from day one it is either hardware, or the Image the mfr put on the system.

To check the image (if you havent already) run a system file check

Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then

Read here for more information SFC /SCANNOW Command - System File Checker

Let us know the results from the report at the end.
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