View Single Post
03 Sep 2011  
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by JoostK View Post
Hi,

My computer keeps crashing with BSOD's, alternating between "Page Fault in Paged Area" and "System Service Exception", soon after I start MS Word or Firefox, and at other times as well. I have no idea why.

I have attached the required diagnostics files and the Perfmon test output (both as zips).

Running MemTest86+ for 3 passes did not show RAM problems.
Windows, Flash and graphic drivers are fully up-to-date.

Here's the problem description of the latest crash as reported by Windows 7:

Problem: BlueScreen
OS Version:6.1.7601.2.1.0.256.48
Country-id: 1043

BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80002FC8B05
BCP3: FFFFF88008423EE0
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Can anyone help me to find (and solve) the problem?

Thanks so much in advance!

Joost
No DMP files included in upload. Please try this method.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.
My System SpecsSystem Spec