We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD.
startup repair disc-create
Did you make the OEM manufacturer's Recovery Disks?
How to make Sony Recovery Disks:
How to use Sony Recovery:
How to use Sony Hardware Diagostics:
How to order Sony Recovery disks:
1.Go to http://servicesales.sel.sony.com
2.Enter your computer's model number (for example, PCV-XXXX), and click List Parts and accessories.
3.Follow the online instructions to order the Recovery Media Kit.
If you are not able to access the Sony Direct Accessories and Parts Center Web site, contact a customer service representative at 1-800-488-7669.