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24 Dec 2011  
NotYourHero

Windows 7 ultimate x64
 
 
BSOD 0x1a memory_management.

Ok so I learned to debug dumps myself. I waited for this to finally happen, a memory management bsod. I had tested my ram several times prior to learning properly, and it was always fine.

Its being caused by firefox while running a flash video, or stream. I don't know what to do about it, besides change browser for that. Its been happening on a site called toonamiaftermath which hosts a Justin.tv stream. Now is it flash or firefox causing the crash? I disabled the FF plugin-container to try to solve the issue because a previous bsod said it was that. I'm going to attempt to use chrome for streaming instead, but I wanted some opinions on what I should do to test which causes it.

Not going to upload the BSOD thing even though it says to. I don't see a point as I know the cause. All drivers are up to date. USB, CPU, GPU, Ethernet, sound, all of it. Ram has been tested, cpu is on stock. GPU is OC'd but it has happened on both stock and OC.

Debugging Details:
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BUGCHECK_STR: 0x1a_41790

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: firefox.exe

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from fffff80003147150 to fffff800030d7c40

FOLLOWUP_IP:
win32k!SURFACE::bDeleteSurface+3c8
fffff960`00106644 e9b0010000 jmp win32k!SURFACE::bDeleteSurface+0x57d (fffff960`001067f9)

SYMBOL_STACK_INDEX: 5

SYMBOL_NAME: win32k!SURFACE::bDeleteSurface+3c8

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: win32k

IMAGE_NAME: win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4ecdcd5a

FAILURE_BUCKET_ID: X64_0x1a_41790_win32k!SURFACE::bDeleteSurface+3c8

BUCKET_ID: X64_0x1a_41790_win32k!SURFACE::bDeleteSurface+3c8

Followup: MachineOwner
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Thank you for any help.
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