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29 Dec 2011  
MikeO562

Microsoft Windows 7 Home Premium 64-bit
 
 
Network Troubleshooting Problem immediately returns

I just recently did a clean install for my new SSD on my alienware m11x and have been having problems with inconsistent download speeds. I made sure I had all the correct drivers and was pretty thorough in doing so (to the best of my knowledge.) After a week or so of no luck, I think I may have stumbled upon the source of the problem. I troubleshooted my wireless network adapter and it showed that it had fixed the problem. Unfortunately, this was not the case. I ran it again and it said that it had fixed the problem. Again, this was not the case.
TLDR;
Troubleshooting the error is not fixing the problem. What will!?

Here's the information from the diagnosis. I figure it could be of some use.

Details about network adapter diagnosis:

Network adapter Wireless Network Connection driver information:

Description . . . . . . . . . . : Broadcom 802.11n Network Adapter
Manufacturer . . . . . . . . . : Broadcom
Provider . . . . . . . . . . . : Broadcom
Version . . . . . . . . . . . : 5.100.196.8
Inf File Name . . . . . . . . . : C:\Windows\INF\oem19.inf
Inf File Date . . . . . . . . . : Friday, December 23, 2011 10:18:39 PM
Section Name . . . . . . . . . : BCM43XNM_NT61
Hardware ID . . . . . . . . . . : pci\ven_14e4&dev_4353
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 71
Physical Media Type . . . . . . : 9



Diagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:

Information for connection being diagnosed
Interface GUID: d99e7b1e-bbb2-40cc-adc4-f2ede6c5baa8
Interface name: Broadcom 802.11n Network Adapter
Interface type: Native WiFi

Connection incident diagnosed
Auto Configuration ID: 1
Connection ID: 1

Connection status summary
Connection started at: 2011-12-29 02:30:54-277
Profile match: Success
Pre-Association: Success
Association: Success
Security and Authentication: Success

List of visible access point(s): 3 item(s) total, 3 item(s) displayed
BSSID BSS Type PHY Signal(dB) Chnl/freq SSID
-------------------------------------------------------------------------
0C-D5-02-4F-59-7B Infra g -85 11 10FX11177236
20-4E-7F-9E-D3-2C Infra <unknown> -76 8 NETGEAR53
20-4E-7F-9E-D3-2B Infra <unknown> -78 5765000 NETGEAR53-5G

Connection History

Information for Auto Configuration ID 1

List of visible networks: 3 item(s) total, 3 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
------------------------------------------------------------------------------
Infra g Yes 10 Yes 10FX11177236
Infra <unknown> Yes 28 Yes NETGEAR53
Infra <unknown> Yes 24 Yes NETGEAR53-5G

List of preferred networks: 2 item(s)
Profile: NETGEAR53
SSID: NETGEAR53
SSID length: 9
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: Yes
Profile: NETGEAR53-5G
SSID: NETGEAR53-5G
SSID length: 12
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: Yes

Information for Connection ID 1
Connection started at: 2011-12-29 02:30:54-277
Auto Configuration ID: 1
Profile: NETGEAR53
SSID: NETGEAR53
SSID length: 9
Connection mode: Infra
Security: Yes
Pre-Association and Association
Connectivity settings provided by hardware manufacturer (IHV): No
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Success
Pre-association status: Success
Association status: Success
Last AP: 20-4e-7f-9e-d3-2c
Security and Authentication
Configured security type: WPA2-PSK
Configured encryption type: CCMP(AES)
802.1X protocol: No
Key exchange initiated: Yes
Unicast key received: Yes
Multicast key received: Yes
Number of security packets received: 0
Number of security packets sent: 0
Security attempt status: Success
Connectivity
Packet statistics
Ndis Rx: 160
Ndis Tx: 242
Unicast decrypt success: 8
Multicast decrypt success: 0
Unicast decrypt failure: 0
Multicast decrypt failure: 0
Rx success: 980
Rx failure: 29344
Tx success: 0
Tx failure: 0
Tx retry: 0
Tx multiple retry: 0
Tx max lifetime exceeded: 0
Tx ACK failure: 0
Roaming history: 0 item(s)




Diagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:

For complete information about this session see the wireless connectivity information event.

Helper Class: Auto Configuration
Initialize status: Success

Information for connection being diagnosed
Interface GUID: d99e7b1e-bbb2-40cc-adc4-f2ede6c5baa8
Interface name: Broadcom 802.11n Network Adapter
Interface type: Native WiFi

Result of diagnosis: There may be problem






Network Diagnostics Log
File Name: 2104C042-C9CC-4CC7-AE92-5157BCDEB6ED.Diagnose.0.etl

Network Diagnostics Log
File Name: CD872F2D-E1A6-4E47-875C-B3A92CF3CB6A.Diagnose.1.etl

Other Networking Configuration and Logs
File Name: NetworkConfiguration.cab

Other Networking Configuration and Logs
File Name: NetworkConfiguration.cab
My System SpecsSystem Spec