Quote: Originally Posted by JMH
IF the above method my friend writhziden has suggested fails...
IMHO by far the quickest & neatest way to have that computer up & running would be to do a clean install.
A clean installation consists of removing all data from the hard disk by reformatting & reinstalling the operating system and programs to an empty (clean) hard disk.
This can be less " messy" than disinfecting a computer to try to remove malware.
REMEMBER > change all passwords...
Clean Install Windows 7
A good suggestion. Just make sure you backup any important data for your friend and get his consent if the clean install is necessary.