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18 Jan 2012  


The Service Packs are important to protect you from security issues, and I mentioned it because you hadn't said anything in your first post about whether or not you'd updated the software - if you''ve installed them from disk then there may still be numerous additional patches in Windows Update since it's a decade old office suite.

There is a thread about this in the Microsoft Answers archives:-

Unable to install Office XP (Windows 7 OS) - Microsoft Answers
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