Followup With Patients
I like to do a followup with users having problems every three weeks. I do this for two reasons; one is altruistic and the other is selfish. I like to make sure the people I am helping get the best possible help they can. I also like to clean my e-mail out every three weeks since I generally have 200+ e-mails for threads I am helping with.
I was wondering: Do other people have a similar strategy when helping people?