Quote: Originally Posted by DMHolt57
Dell states that the Factory Restore option should be visible on the F8 screen.
Thanks for the reply but unfortunately - the F8 screen does not appear. Jabbing F8 while the laptop is powering up only results in the diagnostics tests starting again.
A very odd and clunky system, its like the Dell people did not forsee the problem where the F8 options screen does not even appear!