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16 Mar 2012  
Microsoft MVP

Windows 7 Ultimate 32bit SP1

Edit ... You can make a system rescue disk
Just be sure to burn the ISO at a slow speed so as not to corrupt the CD!

If you have MSE Microsoft Security Essentials, then disable Windows Defender in Services. Type services.msc in the start search box, click on the icon, scroll down to Windows Defender, right click > choose properties, then set it to disabled.

Make sure your not using 'proxy' settings:
1) Under “Tools” in the browser tool bar select “Internet Options”.
2) In the “Internet Options” window that pops up, click the “Connections” tab at the top.
3) Click “LAN Settings” near the bottom of the “Connections” section.
4) If the “Proxy server” checkbox is marked with a check, click it to deselect/uncheck it.
5) Click “Ok” to close the “Local Area Network (LAN) Settings” window.
6) Click “Ok” to close the “Internet Options” window.
Make sure "Proxy server" is still disabled under your LAN Settings.
Test whether Internet connectivity is restored.

If no crashes occur connecting to the Internet ...
Download DDS from one of these links:

Mirror 1 Mirror 2 Mirror 3
  • Disable any script blocking protection
  • Double click the dds icon to run the tool.
  • When done, DDS will open two (2) logs:
    1. DDS.txt
    2. Attach.txt <--- will be minimized in the task tray
  • Save both reports to your desktop.
Include the contents of both logs in your next post.
The scan will instruct you to post Attach.txt as an attachment.
No need for that though ..... just post it's contents as you would any other log.
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