31 Mar 2012
1. Are you in the habit of running "Registry cleaners" (e.g., Registry Mechanic; System Mechanic; RegCure; RegClean Pro; Advanced SystemCare; AVG PC TuneUp; Norton Registry Cleaner; PCTools Optimiser; SpeedUpMyPC; CCleaner Registry Cleaner)?
Have you a System Restore point created PRIOR to when your problems started?
3. Clear out your temporary downloads file and internet cache to remove any corruption from there.
4. Run a check disk on the computer just to make sure the hard drive is okay etc.
To delete temporary update files
Open Computer by clicking the Start button Picture of the Start button, and then clicking Computer.
Double-click the local hard disk where Windows is installed, typically drive C.
Double-click the Windows folder, and then double-click the SoftwareDistribution folder.
Double-click the DataStore folder to open it, and then delete all files and folders in the folder. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Click the Back button. In the SoftwareDistribution folder, double-click the Download folder to open it, and then delete all files in the folder. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
5. Run disk cleanup
Disk Cleanup - Open and Use
SFC /SCANNOW Command - System File Checker
Please download the free version of Malwarebytes.
Update it immediately.
Do a full system scan
Let us know the results at the end.
Malwarebytes : Download free malware, virus and spyware tools to get your computer back in shape!
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