Thanks for your reply.
I have checked and this is the only printer installed.
I have right clicked on the user name of the PC that has the printer then added the user name and password then selected save password I then get a message saying that it has installed fine. I can then print and see the link levels and all is fine. However when I reboot the computer I have to do the same process all over again to get it to work again.
I am at a lost as to why it is losing it settings once either logging off or rebooting the pc.
The error that it displays is:
Operation could not be completed (error 0x0000005 access is denied)