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27 Apr 2012  

Windows 7 home premium 64-bit
Stuck on "Window's Recovery Error/Restart" Loop

Hi all,
I'd like to start out by saying, my computer knowledge is rather basic, so please, bare with me.

I've recently purchased a pre-made desktop. Upon arrival and start up today- I got the window's recovery error screen stating that hardware/software changes may be at fault. I have only the basics plugged in-I have tried unplugging them all and making sure all connections are secure, trying my old graphics card, and even dropping the ram down to 2gb. I cannot start in safe mode, nor window's normally. Whatever I choose, it goes to the window loading screen with the little orbs for about 10 seconds and restarts my computer. And ends up going to the recovery screen again. I have a reinstallation cd, but it wont read it. I have yet to call tech support for the manufacturer, but I am hoping this is something I can fix. Any ideas?
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