View Single Post
04 May 2012  

XP / Win7 x64 Pro

Unresponsive issues can definitely have to do with a failing hard drive. In fact, that's often one of the giveaways of a failing drive or bad sectors. You can attempt to recover/fix the bad sectors so she can use it in the meantime, but I would certainly be looking at performing a return (if it's still covered under warranty) or buying a new drive.
My System SpecsSystem Spec