Sorry I'm so late at getting back to you ...
from any of the links below, and save it to your desktop
Click on this link Here
to see a list of programs that should be disabled.
The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
If your anti-virus or firewall complains, please allow this script to run as it is not malicious.
Next: Disconnect from the internet.
If you are on Cable or DSL, unplug your computer from the modem.
Next: Please disable all onboard security programs
(all running with back ground protection) as it may hinder the scanner from working.
This includes Antivirus, Firewall, and any Spyware scanners that run in the background.
Note: Do not mouseclick combofix's window while its running. That may cause it to stall
Please be patient while the scan runs, at times it may appear to stall.
- Double click combofix.exe and follow the prompts.
- When finished, it will produce a log for you.
When finished and after reboot (in case it asks to reboot), it should open a log, combofix.txt
Post this log in your next reply
After rebooting ensure your Security applications have been re-enabled.
In your next reply post:
***A guide and tutorial on "How to use Combofix" can be found here:
A guide and tutorial on using ComboFix
IF CF won't run:
During the download, rename Combofix.exe to sVchost.exe