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16 May 2012  
Hanna 1

win7 home premium-64bit-SP1-IE10
 
 

Before returning the printer, ask the shop to install the printer for you, and if they try and can't make it work,then you have to return the printer and replace it with one that work.
For your #1 question, i have an HP-photosmart-wireless printer and i can't help with that question,all you have to do is executing what i have said or wait for someone who have the same configuration as you and try.
Good luck.
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