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31 May 2012  
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Welcome to the forums Shannen

Follow the back up tutorial in this video.


Uninstall Microsoft office with Revo Uninstaller Pro - Uninstall Software, Remove Programs easily, Forced Uninstall reboot and install it again. In addition, create a new outlook profile:

Control Panel, Type "mail" in the search bar Mail Select The profiles will come up there. Remove and create a new one and import all your emails to it.

Let us know how it goes.
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