Here's another problem. Office Starter worked just fine until about 2-3 weeks ago. I tried opening it and NOTHING happened....didn't open & did NOT receive any kind of error message. I found this forum & tried most of the suggestions. I cannot repair it OR uninstall it....THAT'S when I get the following message...."Click-2-Run configuration failure". I tried uninstalling THAT and can't. I get the click-to-run application mamager that asks me if I'm sure I want to uninstall Microsoft Office Click-to-Run and I click yes. It then tells me it's preparing to remove. I THEN get the following message, "The action cannot be completed. Try the action again. If the problem continues, contact Mocrosoft Product Support". The documents I created in Word are still listed in "My Documents" but I CANNOT access them. HELP!!