Microsoft analyzes over a million PC failures...
Microsoft analyzes over a million PC failures, results shatter enthusiast myths
What they found is fascinating. The full study is well worth a read; we’re going to focus on the high points and central findings. There are two limitations to the data collected that we need to acknowledge. First, the data set we’re about to discuss is limited to hardware failures that actually led to a system crash. Failures that don’t lead to crashes are not cataloged. Second, the data presented here is limited to hardware crashes, with no information on the relative frequency of software to hardware crashes.