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03 Jul 2012  

Windows 7 Ultimate x64
Unexpected shutdown when waking from sleep


I have just built a PC in the aim of using it as a Home Theather.

I have a Media Center remote control and TV card, when I use the remote to put the computer to sleep it seems to work fine However when I use the remote to wake the PC, I get a reboot and unexpected shutdown message. This is also the case when I use the Start -> Shut down options -> sleep or hibernate.

I have tried using microsoft debugger and the message I have been seeing is that

AverBas.sys does not have a timestamp and that its symbols can not be loaded.

I got this far on my own but I have no idea what to do from here!

I have attached the required zip file,

Thanks in advance for your time


I'm running,
- Windows 7 Ultimate x64
- The hardware is all brand new apart from the TV card
- I installed the OS and software last week (And I have aback up image I made early on if needed)
My System SpecsSystem Spec