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03 Jul 2012  

Windows 7 Home Premium 64bit
Repeated 'Graphics driver has failed and has recovered' error

I attached the file asked for and here are my system specs listed below:

Prebuilt Gateway PC - FX6860
OS: Windows 7 Home Premium 64bit
Processor: Intel Core i7 3770
Card: AMD Radeon HD 7770 2GB

I'll try to describe what's happening as best I can. I've run into multiple issues when trying to either record game footage with Fraps or when trying to render videos in Vegas Studio 11 HD. What ends up happening is the screen will go black for 2 to 5 seconds and then come back with Graphics driver has failed and recovered. The application I'm using at the time will remain a blank window while the desktop and everything else will reappear. I am also unable to close out of the application I was using without using the task manager to do so.

I'm not computer literate and so I can't really do much. I had a friend run memtest and it came back normal. All my drivers are up to date, windows is up to date. So far this issue has only happened when using Fraps and Vegas so I'm not sure if this is purely a software problem or if it indicates something is wrong with a component in the computer.

One other thing to note is that under the CCC I've monitored temps with both the side of my tower on and off when this error happens. With the case on it was running at 61c and with it off it happened with it at 43c. This would lead me to believe it isn't related to my machine running to hot.

In the action center after this happens it lists video hardware error and the following:
BCCode: 117
BCP1: FFFFFA800E1624E0
BCP2: FFFFF8800800A250
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Bucket ID: X64_0x117_Tdr:2_IMAGE_atikmpag.sys
Server information: d22b49e7-8ab0-4377-913d-8b692592e241

Any help would be appreciated as I just got this computer just under a month ago and it would suck to find out it is incapable of handling what I need to.
My System SpecsSystem Spec