model number MS2285
Hello my name is John and my friend asked me to fix her laptop since her windows wasn't starting up. Long story short, I tried to reformat her hdd with my windows 7 dvd (which is my answer for almost everything) and the screen right after you select languages and the "Install now" button the screen stays on "Setup is starting..." but it doesnt freeze, it just stays there for hours. Every time you try to start Windows normally it would restart during the "Starting Windows" screen but before it restarts it rapidly flashes what resembles a bsod and restarts it self. You can't boot from last known configuration, boot in safe mood, or pretty much any of the options when I hold down F8. Here's the kick, it gives me a page error which says this
"Windows has encountered a problem communication with a device connected to your computer.
This error can be caused by unplugging a removable storage device such as an external usb drive while the device is in use, or by faulty hardware such as a hard drive or cd-rom drive that is failing. Make sure any removable storage is properly connected and then restart your computer.
If you continue to receive this error message, contact the hardware manufacturer.
Info: An Unexpected I/O error has occured."
So most likely it would be the Hard drive right? no, I had a spare SSD laying around and I plugged it in and I got the the same results as the hdd, only at a faster pace
. I want to say it's something like my motherboard or something but you guys here are the experts.