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14 Jul 2012  
birdie13

Windows 7 Professional x32
 
 
Cannot access backup and restore

First off, I am a computer illiterate when it comes to anything other than using programs. I was doing research on vodka (of all things) and got hit with one of those security problem malwares. I immediately shut down, but when I restarted, it was still there and when I googled the program, it shut my internet access off. I then did a system restore and now when I went to check my restore point I get the following warning:

"There was an unexpected error in the property page:
The Volume Shadow Copy Service use by System Restore is not working. For more information view the event log/ (0x81000202)
Please close the property page and try again."
I cannot access the view log to see what it says. I do not get a trouble message that it is not available, nothing happens.
HELP!
My System SpecsSystem Spec