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16 Jul 2012  
writhziden

Windows 7 Home Premium 64 Bit
 
 

If the problem is the graphics driver itself, then uninstalling it in Safe Mode should allow normal mode to boot and run. Then installing a freshly downloaded copy of the Intel graphics driver ought to resolve the problem.

Of course, if the graphics issue is hardware related, the dust steps will need to be carried out (they probably should anyway if they have not been in the past six months), and possible hardware repairs/replacement will be necessary.



If the problem is due to Windows corruption, sfc /scannow can be run in Safe Mode as I outlined in my previous post, and it should fix any issues. If not, the system would need to have Windows re-installed either with a repair install if you can get normal Windows working again (repair install will not work in safe mode or at boot), or with a clean install.

Do not start the repair install or clean install until given steps to do so. I was just letting you know where this is leading if things do not go well.
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