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02 Sep 2012  
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Hi todd706, welcome to 7F!

There may have been a Visual Studio Runtime corrupted in Windows Live Mail (WLM) when you installed Windows Movie Maker (WMM).

There is the possibility of a repair, and two ways to do it. You will not have an option to pick, and choose what to repair it will repair every Live program on your machine.

You should strongly consider backing up your contacts, accounts, and messages either though WLM How to Backup Windows Live Mail Accounts, Contacts and Messages or a third-party like KLS Mail Backup - Freeware Outlook Express, Windows Live Mail, Thunderbird, Firefox backup

Okay, let's get started!

Option One
Go to: Control Panel\All Control Panel Items\Programs and Features, and scroll down to, and right click on Windows Live Essentials. You will have the option to either uninstall/change, click on that pop-up.
  • You should see a new window open that will allow you to either uninstall or repair Windows Live, click on the Repair Button then continue. It will take approximately two minutes to complete.
  • When done the repair will ask you to restart your machine, do so after you close the repair window, and any other programs you may have open.

Option Two
If you see Run... Listed when you click on the Start Orb: it is usually at the bottom of the right hand panel. If you do not see Run.. I can tell you how to place it.

Type or copy/paste this CMD into the box to the right of Open:

C:\Program Files (x86)\Windows Live\Installer\wlarp.exe
  • Click on OK, and wait a few seconds.
  • Depending on your user account settings you may see a User Account Control box open, asking if you want this program (Windows Installer) to make changes to your machine, click on Yes.
  • You should see a new window open that will allow you to either uninstall or repair Windows Live, click on the Repair Button then continue. It will take approximately two minutes to complete.
  • When done the repair will ask you to restart your machine, do so after you close the repair window, and any other programs you may have open.

You may also want to consider running SFC /SCANNOW Command - System File Checker after you do the repair, run it three times with re-starts in between each run even if each run reports no problems.
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