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02 Sep 2012  

windows 7 home 64

thanks for the detailed steps. i did all of them but still have the problem.

any other ideas?

the only reason i got windows essentials was for movie maker. i am considering finding another free movie making software and uninstalling windows essentials.
will my windows live mail program go back to the format it was previously?

thanks again,
My System SpecsSystem Spec