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08 Sep 2012  

Windows 7 Ultimate 64

Go to your Printer/Scanner manufacture's Page download the latest driver/utility for your item.

Go to start>right click computer>click manage>then on the left select device manager.

Find your printer right click it and click uninstall then uninstall the driver once you have done that install the setup file you got that you have previously downloaded like i told you to and restart pc all should be well then

let me know
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