Windows 7 Home Premium is from Best Buy. Just noticed the disk says 32-bit software on the front, but the computer is 64-bit. I guess that isn't much of an issue in that the computer has been running well for some time.
"So you cannot do a reinstall?" No directly, I just cloned my laptop again using some freeware only a spare HDD I had laying about. No dice though, computer still unhappy.