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21 Oct 2012  

64-bit Windows 10 Pro

Hello Steve,

Double check using OPTION TWO in the tutorial below to make sure that all of her My Documents, Music, etc... folders in her C:\Users\(user-name) folder are still set to be at there default location, and restore any that are not.
User Folders - Restore Default Location
After they are all restored back to default, check to see if they are included in the libraries. If not, you could manually include them back.
Library - Include a Folder
Hope this helps,
My System SpecsSystem Spec