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24 Oct 2012  
Debbie B

Windows 7 Enterprise x64
 
 

Hi,

I would suggest booting the system in “Safe Mode/ Safe Mode with networking”. If the system boots fine in “Safe Mode/ Safe Mode with networking” then I would suggest you to restore your system back to a date when it was working fine. System Restore will affect Windows system files, programs, and registry settings only.


For System Restore steps, you can refer to the URL mentioned: http://windows.microsoft.com/en-US/windows7/products/features/system-restore
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