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29 Oct 2012  
nathtcs

Karnataka
 
 
External Hard Drive crashes system

Guys, I used to face one very critical issue with my 320GB external Hard Drive. I am using windows 7.

PROBLEM:
Wheneven I used to connect the drive, the system used to freez completely. Hard reboot used to be the only way out.
Wait, life is not back on track yet. During reboot, the machine keeps on waiting "starting widows" screen. The next option used to be hard reboot again and keep pressing F8 button, select "boot into last known good configuration" and then you take the breath of relief.
Never dare to connect the drive again.

SOLUTION:
Initial guess was Symantec endpoint protection, thinking it starts the scan process and goes into huge data processing loop. Tried to disable but as it was office laptop and was installed with the client version only, not allowed.

The culprit turned out to be a different security software which was installed in this machine. "Bit9", name itself sounds scary. Had to disable the running service "Parity agent" and the smile is back on face. Hard drive is working well.
My System SpecsSystem Spec