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15 Nov 2012   #
Brink
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Hello pe85000kg, and welcome to Seven Forums.

Go ahead and run a sfc /scannow command to see if it may find and repair any corrupted system files.

Next, double check to make sure that the Windows Management Instrumentation service is set to started and automatic.

Afterwards, try the tutorial again to see if you may be able to enable getting dump files.

Hope this helps,
Shawn
My System SpecsSystem Spec