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26 Nov 2012  
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

What antivirus is currently installed?

Update Realtek HD Audio Codec Driver from Driver Reference Table.

Code:
1: kd> lmvm RTKVHDA
start    end        module name
96800000 96a88c40   RTKVHDA  T (no symbols)           
    Loaded symbol image file: RTKVHDA.sys
    Image path: \SystemRoot\system32\drivers\RTKVHDA.sys
    Image name: RTKVHDA.sys
    Timestamp:        Mon Jul 20 17:15:20 2009 (4A6451C8)
    CheckSum:         002927A5
    ImageSize:        00288C40
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Trusteer Ltd. Rapport Security software driver from Driver Reference Table
Code:
1: kd> lmvm RapportPG
start    end        module name
8ea53000 8ea79a80   RapportPG T (no symbols)           
    Loaded symbol image file: RapportPG.sys
    Image path: \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys
    Image name: RapportPG.sys
    Timestamp:        Sat Sep 22 19:31:42 2012 (505DBDBE)
    CheckSum:         00036513
    ImageSize:        00026A80
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
See if enabling/disabling USB Selective Suspense improves the situation:Run disk check again.

BTW, Please upload the msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.
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