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26 Nov 2012  

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

Currently at work, will check them when I'm home.

If in case all that I suggest does not help resolve this issue, your friend may have to revert to factory settings/installation OR perform clean install of the OS on the netbook/laptop and see if these problems persist.

And if it is a hardware problem, I hope it's within warranty for replacement if needed.
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