1. Ran Fix iT--2 'fixed', all failed on install/boot
2. Ran Fix iT a second time--3 'fixed', all failed on install/boot
I'm actually writing not about the above but the next step--SURT. At the risk of appearing a complete dunce... the instructions are clear: download (either run or save and I tried both) and install. Then the instructions say to leave it run and leave it alone and if it appears to hang...hang in there etc.
So after I install the file--which has the installing appearance of any OS update (system update readiness tool Hotfix KB947821-V25) that's the last I see of anything on the screen. How can something appear to hang if there's zero visible on the screen?