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21 Dec 2012  

Windows 7

Look--this IS the instruction: "
1. System Update Readiness Tool (SURT)

  1. Under the For Windows 7, Windows Vista, and Windows Server 2008 header, click on Method 2 to view the instructions relevant for your computer.

    System Update Readiness Tool fixes Windows Update errors in Windows 8, Windows 7, Windows Vista, Windows Server 2008 R2, and Windows Server 2008

  2. Download the appropriate version of the SURT and save the file to your Desktop.
  3. Double-click on the file to install it.
  4. Leave it to run uninterrupted. It may appear to freeze or hang, but this is perfectly normal. If it still hasn't finished after a few hours, then notify us in your post.

I've now stated 3 times what (doesn't) happen when I run the download.

So you can either answer this specific question/problem that I've repeatedly asked and we can move forward or we can both find something else more constructive to do with our time.
My System SpecsSystem Spec