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06 Jan 2013  
pson

windows 7 home premium x64
 
 
the file or directory is corrupted and unreadable

hello,

I just purchased a new external harddrive...2TB my passport.
when performing a standard backup of my computer from windows 7, it failed twice*.
now, even after restart, my computer cannot access the new drive, neither from windows explorer nor cmd prompt...both say "E:\ is not accessible the file or directory is corrupted and unreadable". also, under disk management screen it now indicates the file system as RAW and 100% empty (although the status indicates healthy).

my question is, is the hardware damaged? or will reformatting be sufficient.
I am not concerned about any data recovery...just whether or not I must return the harddrive for a new one.

thanks
-pson


* I gather from the internet because of some idiotic windows 7 issue that it falls asleep during backup process, but wondering if others could validate this as a known problem
My System SpecsSystem Spec