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27 Jan 2013  

Windows 7 Home Premium 64 bit

Quote   Quote: Originally Posted by AddRAM View Post
What`s the problem, just use the Dell oem disc to reinstall windows.
the PC did not come with a physical copy of the OEM OS. Just one that reads
Operating System already Installed on your computer
Reistallation DVD Windows Home Premium 64-Bit
The software is already installed on your computer. Use this DVD only to reinstall the operating system on a Dell PC. This DVD is not for reinstallation of programs or drivers. For Distribution only with a new Dell PC.

It does not allow me to access it. AND there are no Hardware issues inckuding the Hard Disk Drives. I checked all HDDs (7) or the one SSD drive.with Western Digital Acronis as well as the rest of the PC hardware with Dell Diagnostics both local and online at their site. all tests passed without issues.

This is a Softare issue related to the Windows 7 Home 64-bit

Thank you for your interest in helping out.
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